Report a fault
Do you have an urgent malfunction?
Read these tips!
I can no longer make dairy products
Clean the appliance twice with double the amount of cleaning solution. If your coffee machine still can't make milk, call us to schedule an appointment.
The coffee machine gets stuck during the cleaning process
Unplug your coffee machine and plug it back in after 10 minutes. If your coffee machine displays the same message again, please call us to schedule an appointment.
The coffee machine is on, but the screen remains black
Unplug your coffee machine and plug it back in after 10 minutes. If your coffee machine still displays a black screen, call us to schedule an appointment.
The coffee machine indicates that there are problems with the beans
Give the bean hopper a good shake and empty it. Check for any obstructions. If the coffee machine continues to report the same problem, please call us to schedule an appointment.
Is your urgent problem not resolved?
Leave your details and we will contact you.
Our services
Repair of your device
At Hillewaert, we understand the importance of a properly functioning coffee and/or water system for your business or hospitality venue. A malfunction can lead to inconvenience and loss of efficiency.